Shop Policies

Crystal properties Disclaimer 
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Your experience is subject to your own personal interpretation. The information above does not constitute medical, psychological, business, or financial advice. The customer is responsible for his or her own decisions.
Each item is unique and due to the nature of crystals they can appear slightly different in color and shape.

Customer Satisfaction
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The customer is top priority at Bauxpeep Boutique. I take great care in making, packaging and shipping my items. If after receiving an item you are not 100% satisfied you are welcome to contact me either on Etsy or by email (bauxpeepboutique@gmail.com) and I will do my best to help you. 

Damaged Items
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If an item is damaged in shipping and you did not purchase priority shipping or insurance please contact me via Etsy or at bauxpeepboutique [!at] gmail.com with your order number. I will do my best to help you, but if your order is one of a kind, custom, out of stock, or the damage is due to shipment I cannot offer a replacement. Please understand if you decline to add priority or insurance to your package and it is lost, stolen or damaged due to USPS or other factors out of my control, please know I am not responsible. 

Fragile items and all crystals ship USPS Priority. They are wrapped securely in bubble wrap and/or Styrofoam shipping wrap. If your item is broken in shipment please contact me immediately so I can file a claim with USPS your package is insured. Please include pictures of the box and the item. A claim will filed with USPS and if possible a replacement will be shipped to you or your order will be refunded.

Please read all policies before placing your order. They are there to protect you and insure customer satisfaction.